Opening the crate

Tools required

  • Work gloves
  • Safety Glasses
  • Flathead screwdriver
  • Hammer

Work gloves are required when opening the crate. Failure to wear thick work gloves can result in cuts and/or injuries when opening the crate.


The 3D Labs X400/X400+/X500 series 3D printers are shipped in a wooden tabbed crate.

The following instructions will guide you in opening the crate.


  1. To open the crate, use a flathead screwdriver to pry open the tabs as shown here. Pry the tab completely vertical, this will allow the panel to be removed in the next step.

You can use the hammer and flathead screwdriver to pry the tabs up at first. Do this until the screwdriver’s tip can be inserted into the tab hole, allowing you to pry open the tab.

  1. Start by removing the top panel, then the front panel where the face of the printer is.

We recommend leaving the remainder of the crate panels in place. Shipping the machine back for repairs will be much easier if necessary.

  1. Two strong people should lift the printer out of the box via the plastic handles on either side of the machine.

Keep the packaging for 90 days in case the machine needs to be sent back for repairs. If the packaging is not kept, customer will be responsible for providing adequate crating for the shipment and assumes all liability.